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This page sets out how mw777 handles the information you share when you open an account, make a deposit via Boost or GrabPay, or reach out to our support team. Access to our platform and the application of this policy depends on local law and is available only where local regulations permit.
When you register an account on mw777, we collect the details you submit — your name, contact information, and the payment method you choose at checkout. This covers activity across Boost, GrabPay, Touch 'n Go eWallet, DuitNow, and FPX transactions linked to your wallet. We retain this data to process your deposits, verify withdrawals, and respond to any account queries you raise through our support channel. Data collected during your session — pages visited, game categories accessed, and device type — helps us keep the platform working correctly for Malaysia users on mobile and desktop. We do not sell your personal information to third parties. Where we share data with payment processors like Boost or GrabPay, the transfer is limited to what is necessary to complete that specific transaction. Cookies used on our site are limited to session management and basic analytics; you can adjust cookie preferences through your browser settings at any time. Retention periods follow what is required under applicable regulations. This policy applies where local law permits and eligibility is determined by your region.
Transaction data passed to Boost is limited to what is needed to process your deposit or withdrawal request.
GrabPay payment records are handled under GrabPay's own privacy terms; we receive only confirmation of the transaction status.
Touch 'n Go eWallet deposit references are stored in your mw777 account transaction log and are visible after login.
DuitNow and FPX transfers are processed through your bank's secure channel; we store only the reference number and amount.
Not every part of your experience falls under this policy in the same way. Understanding the boundaries helps you know where to direct a query — whether that is your account dashboard, a payment processor's support line, or our own team.
Login credentials, session tokens, and account profile details are covered in full. Any change to your registered email or phone number goes through the verification steps shown in your account settings.
Deposits and withdrawals made through Boost, GrabPay, Touch 'n Go eWallet, DuitNow, and FPX are logged under your account. The record is visible in your transaction history after login.
Game titles, lobby navigation, and category pages do not collect personal data on their own. Interaction data used for session analytics is anonymised before storage.
Payment processors and game content providers operate under their own privacy terms. Our policy covers the data we hold; it does not extend to what those services collect independently.
You have several practical options when it comes to the information mw777 holds about your account. You can review the personal details on file, request corrections where something is out of date, and ask questions about how specific data is used. To update your registered mobile number or email address, head to your account settings page after login — the fields and verification steps are shown there. If you want a copy of the transaction records linked to your Boost or GrabPay deposits, those are available directly in your account transaction log. For anything beyond what the account dashboard covers — a deletion request, a data-use question, or a concern about how your FPX transfer reference is stored — contact our support team using the details in the section below. We aim to respond within the timeframe indicated on the contact page. Availability of specific data rights depends on local law and the eligible region from which you are accessing the platform.
Your account dashboard shows the personal details and transaction history we hold. Log in and check the profile and history sections directly.
To update a name, contact number, or email address, use the edit fields in account settings. Verification steps are shown on that page.
If you have a question about how a specific piece of data — a DuitNow reference, a session record — is stored or used, send it to our support team.
For deletion requests or concerns that go beyond self-service account tools, contact us via live chat or email. Reference your registered account for faster handling.
If something in this policy is unclear, or you want to act on a data right that is not covered by the account self-service tools, these are the paths to reach our team. Quote your registered account details when you contact us so we can locate your records without delay.
The live chat icon is available on every page after you log in. Use it to raise account queries, including data and privacy questions.
Send data-related requests to the email address shown on our contact page. Include your registered name and the subject line 'Privacy Request'.
For self-service — checking transaction records, updating contact details — log in and open the account settings or history pages directly.
Our data practices are built around the account and payment flows Malaysia users actually use. Here is a plain summary of the four areas that matter most.
We use session cookies to keep you logged in and basic analytics cookies to see how the lobby is navigated. You can clear or block cookies from your browser settings; doing so may affect how your account session behaves.
Account access is protected by the login credentials you set. If you suspect your login details have been shared or compromised, update your password immediately through the account settings page.
We keep your account data for as long as your account remains active and for the period required under applicable regulations after closure. Transaction references for Boost, GrabPay, and FPX payments are part of this retained record.
When this policy changes, the current version is published on this page with the revision date shown at the top. Check this page periodically; continued use of the platform after a change is posted means you have seen the updated terms.
Straight answers to what Malaysia account holders ask most often about how their data is handled on mw777.
We collect the registration details you submit — name, contact information, and payment method. Once you make a deposit via Boost or GrabPay, the transaction reference is added to your account record. No additional data is collected beyond what you provide and what your session activity generates.
We pass only the data needed to process a specific payment — the amount and your account reference. Boost and GrabPay handle that transfer under their own privacy terms. We do not share your full profile or browsing history with payment processors.
Log in to your account and open the transaction history section. Every deposit made through Touch 'n Go eWallet, DuitNow, or FPX shows there with the reference number and date. No separate request is needed to view your own records.
Yes. Send a deletion request to our support team via the email address on the contact page, including your registered account name and 'Privacy Request' in the subject line. Deletion is handled in line with applicable regulations, which may require us to retain certain transaction records for a set period.
Open account settings after login. The fields for email address and mobile number are editable, and the verification steps required are shown on that page. Changes take effect once verification is complete.
This policy applies where access is permitted under local law. Availability depends on your region and local regulations. If you are accessing from a region where the platform is not available, this policy does not establish eligibility — check the terms shown on the access page for your region.